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This message is dated Wednesday 26th May 2021 - Windsor

Alert message sent 26/05/2021 14:15:00

Information sent on behalf of Thames Valley Police

FIRST – Thank you to all those that sent video doorbell footage of the suspicious man ringing doorbells across Maidenhead that I put out yesterday.  He has now been located and spoken to.  It appears he is just vulnerable and experiencing an unfortunate episode.

NEXT – I have received this from Richard:

Hi Jeff,

I really appreciate the information provided in these emails. Well done!

Do you have any plans to provide thoughts on the use of ‘Key Safes’, similar to what you've done for Video Doorbells ?

Many thanks


Thanks Richard – Absolutely - If anyone needs support agencies to access their home and cannot access the front door easily when the doorbell rings, think about buying a ‘key safe’.  These are secure metal boxes, with keypads attached – discretely- to the front of a house, near the front door.  We don’t want vulnerable people trying to get to their front door quickly and risk a fall.  These go outside the front door and support agencies have the access code, to access front door keys inside.
We do not want anyone sitting inside and leaving their front door open, for support agencies.

Many thanks Richard



25/5 – 26/5  Tuesday 4.45 p.m. / Wednesday 7.10 a.m.  Tinkers Lane.  The owner found their van with its door ajar.  He always locks it.  Tools inside had been scattered around about £1,500 / £2,000 worth of tools stolen.  Ref. No:  432102227160




25/5  Tuesday 5 p.m.  Petrol Station, Straight Road.  The aggrieved purchased an iPhone on Facebook Market Place.  The seller agreed to meet at the petrol station for the exchange.  The seller handed over an envelope with the cash inside, but due to a mix up, the envelope was switched for one containing sheets of blank paper !!!  Ref. No:  43210226499
24/5  Monday  3.20 p.m.  Burfield Road.  Burglary.  The owner returned to find their burglar alarm sounding.  They found their glass pane in rear kitchen door smashed.  Untidy search of the master bedroom.  Three expensive watches and a 1KG silver bar stolen.  Ref. No:  432102224399


FIRST:  I have been asked by Nigel – one of our Ceremonial Wardens, currently volunteering at vaccination centres to publicise Op Elysium, in support of Army Veterans, who have served their country and later committed suicide.

They will be kayaking 280 miles, along 3 major UK canals from Liverpool to London, raising funds to erect a memorial in the National Arboretum, for veterans who have lost their lives to suicide.

The Op takes place between 17th – 30th August 2021.  A team of British Soldiers & Veterans – 6 soldiers, 3 kayaks, 280 miles of canals 187 locks !

For more information go to:

NEXT:  a Visa Card fraud from Roger:

Hi Jeffrey

I thought you would be interested to know that my ‘Utility Warehouse Visa Card’ number was hacked for £28.95 on 17th May, by a games company in Cyprus, who remotely obtained the card number by unknown means as it never left my wallet !

I reported this immediately to the Utility Warehouse who put a stop on the card and are going to send me a replacement. They are dealing with the fraud and will let me know the outcome.

In the meantime, could you make people aware of this through Police Alert so they can watch out for it.

Thank you for all your good work with the Alerts which I read all the time.



Thanks Roger – Done !


Dear Jeff ,

I hope this email finds you well.
Kennel Ride, is ,fingers crossed , all calm and quiet ...

We all anticipate our parcels arriving on time and we can get quite confused with the variety of delivery services, sellers are using, it could be UPS, Hermes, DPD, even the Post Office etc..

Anyhow, I received a text from Hermes today, but am not expecting a delivery from them, though I am expecting deliveries.

The text appears genuine and links to what appears to be, a valid website.  I did not receive any prior warning of the intended delivery and neither was a note put through my door. You are unable to contact Hermes, unless you have a ‘tracking delivery number’ which would be located on the card,  if they put one through your letter box – if you are not in.

I did click on the link and it finally requested all my bank details - to pay for re delivery !!

Alarm bells immediately rang.
Is this normal practice ? Or are we dealing with an advanced scam ? 
I am not expecting a Hermes package that I am aware of.

Yours sincerely 

Miss Daisy

Many thanks Daisy – I would wait and see whether your other expected parcels arrive.  You should never get a request for a re-delivery charge in any event !  Normally, you get a tracking email, letting you know exactly where your package is in the process and an idea of when it will be delivered.  The email does have a tracking number, you can check progress.

NEXT:  NI number scam from Richard

Hi Jeff

Received this last night and have ignored it. I will not click the link as I believe it to be a scam.



The email states that the government has disabled Richards NI number due to fraudulent activity.  This is very common post Brexit and NI numbers have been the target for identity theft.

Richard must click on the link and complete new forms – which includes all his personal identification data and – all his financial information including tax returns and bank accounts !!!


NEXT:  A possible DHL scam from Suzanne:

Hi Jeff,

I have received two letters, supposedly from DHL, to my address addressed to a company not me – at this address.

I have never heard of this company and I suspect it to be a scam, so I'm passing it on to you.

I haven't replied.


The letter is apparently from DHL and informs the company that there is an import tax £106.36 to pay, before the items can be delivered.  It goes on with the usual scam identifiers:
  • Follow the link to get more details
  • To pay – go to
  • You must pay this immediately within 7 days or
  • Our legal department will take court action and litigation against you.
  • A debt recovery company will be instructed to pursue the debt

NEXT:  The Census scam from Ainsley:

Hi Jeff,

My wife received a text today saying we would be fined £1,000, if we didn't complete our Census return.
My wife knew she had completely it correctly for everyone in the family and had a confirmation email to say so.
We are guessing therefore, this is a scam.  We didn't click on the link in the text.
Just worried that someone less sure they had completed the forms correctly, being drawn into the scam.

Best regards,


Thanks Ainsley - Done


Hi Jeff,

For your information and circulation should you wish. Needless to say I am not responding.

I actually have confirmation from the DVLA of my vehicle tax.

Best regards


Thanks bill, the email addressed to his email address, not personally.  It goes on to say that payment for his car tax has now failed twice and as a result, it has now been totally cancelled – his car is no longer taxed !

The email comes from the Enforcement Officer.


We are currently experiencing high calls for service on 101. 

Please consider using our online reporting system but please note this reporting tool is not for use where a crime happening right now, the suspect is still at the scene, or anyone seriously injured or in immediate danger.

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Eyes, ears.....and Brain



The lockdown has resulted in many neighbourhoods drawing closer together in supporting local residents with needs, and in neighbours spending a lot more time talking to each other over fences or across the road. This has improved community spirit no end, and a great way to keep this spirit alive is for residents to join their local Neighbourhood Watch scheme, or start up a new scheme if there is not already one covering their respective street.

Neighbourhood Watch is not just about looking out the window and being alert for any crime in the neighbourhood, it is much more than that. It serves as a valuable resource for crime prevention, in supporting the Police with things such as local home security surveys, installing crime prevention aids in homes for the vulnerable and elderly especially, helping those vulnerable and elderly residents with any other needs, and in drawing residents together in supporting one another.
The Windsor & Ascot NHW Association is making great strides in reactivating and expanding Neighbourhood Watch within the various parishes of Windsor & Ascot. Its Facebook page (@WindsorAscotNHW) is receiving multiple enquiries from interested residents and serves as a means to highlight local issues relating to crime and residents in need. New NHW schemes are continuously being set up with active Coordinators, and residents within those scheme areas can now benefit from the new initiatives being introduced by Neighbourhood Watch and Thames Valley Police.
To search for your nearest NHW scheme, or to set up a new scheme, visit and enter your postcode. 

For any questions relating to Neighbourhood Watch please contact the Windsor & Ascot NHW Association at

Message sent by
Jeffrey Pick (Police, Community Engagement & Resilience Officer, Windsor & Maidenhead LPA)

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